Convenient services to use during your stay

Did you know that the guest laundry offers a convenient laundry valet service to save you time? Just call ext. 167 to request the service and fill out the order form in your room. Staff will collect your laundry and return it washed and folded. Charges apply.

This service is available at all the resorts from Monday to Saturday, collection time from 10 a.m. to 11:30 a.m. for same day delivery. After that, your laundry will be delivered the following day.

If you like cooking in your villa, ask about additional kitchen utensils available on request from Housekeeping. Items include crock pots, cheese graters, kitchen scissors and baking trays (limited availability).

Prepare for your trip by using the Royal Market online shopping service to stock up your fridge prior to your Cancun flight. Order snacks, drinks, bread, fruit and breakfast fixings or beer, tortilla chips, guacamole and pico de gallo and Royal Market staff will deliver your purchases the day you arrive. You’ll be tired after your flight, save yourself a supermarket trip and start enjoying your vacation straight away.