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TripAdvisor Certificates of Excellence for Royal Resorts and Grand Residences

It’s been a clean sweep for Royal Resorts and Grand Residences this year as they have all been awarded the Trip Advisor Certificate of Excellence for outstanding service. All four Cancun clubs The Royal Cancun, The Royal Sands, The Royal Caribbean and The Royal Islander, and The Royal Haciendas in Playa del Carmen achieved this distinction. For Grand Residences, already rated No. 1 Resort in the Puerto Morelos Area, it is yet another accolade.
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Rate Customer Service during your Vacation at The Royal Islander using Guudjob

Has an employee at The Royal Islander made your day with service that exceeded your expectations? Participate in a pilot project at the resort and let the world know by posting a review in real time using Guudjob.
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British Consulate in Cancun moves to a New Location

The British Consulate in Cancun has moved from The Royal Sands and is now open in the La Europea Building on Kukulcan Blvd. from 8 a.m. to 1 p.m., Monday to Friday.
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Helping Children Study, Mano Amiga School Children say “Gracias”

The Royal Resorts Foundation promotes children’s education as one of its community causes and helps students from disadvantaged backgrounds with grants to enable them to study. As a result of the Dollar a Stay campaign at the resorts and the generous donations of members, guests and employees, we are able to give scholarships to children studying at the Colegio Mano Amiga in Ciudad de la Alegría in Cancun.
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Giving Scooters to Cancun Families in Need

Amigo Mobility International, the US-based company that supplies the travel mobility aids rented at The Royal Market in the Royal Resorts recently reached out to families in need in Cancun. It donated two Amigo electrical scooters to the relatives of two Royal Resorts employees with serious mobility challenges.
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Activities, Activities, Activities for a Summer of Fun

Are you heading to Royal Resorts this summer? Call in at the Activities Center to check the program of beach and pool games, activities and craft workshops we have lined up for you and your family. Play volleyball on the beach every day at 3 p.m., start the day with yoga, fine-tune your Latin dance moves, practice your Spanish and even take a cooking class.
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Summer at the Spa

Start your tropical vacation in style with a relaxing massage at the Spa in The Royal Sands or The Royal Haciendas or on the beach at any of the Royal Resorts.
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Celebrating 30 Years of Captain’s Cove, a Cancun Classic

A glorious sunset, a romantic waterfront setting and fresh seafood, rediscover a Cancun classic, Captain’s Cove is celebrating its 30th anniversary in 2016. On your next trip spend the evening at Cancun’s favorite seafood restaurant and enjoy an unforgettable meal.
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Using a Drone at Royal Resorts

Flying a remotely controlled aircraft or drone is an increasingly popular activity and if you are thinking of bringing one with you on vacation, please take note of the new policy now in effect at Royal Resorts. We want all our members and guests…
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Rate Customer Service during your Vacation at The Royal Islander using Guudjob

Has an employee at The Royal Islander made your day with service that exceeded your expectations? Participate in a pilot project at the resort and let the world know by posting a review in real time using Guudjob. Guudjob is an app you can…