Don’t forget to check your Calendar in 2016
Don’t be caught off guard and arrive early for your vacation this year, remember that 2016 is a week 0 year. Check the Weekly Interval Calendar on the Royal Resorts website: http://www.royalresorts.com/interval-calendar.asp or refer to your…
Is your US Passport up for Renewal, Delays possible in 2016
If you are a US citizen and your passport is due to expire this year please be aware that the US State Department is warning of delays for the issue of replacement passports.
In 2006, passports became mandatory for U.S. citizens traveling between…
Classical Piano Recital by Princess Caroline Murat at Hacienda Sisal
On April 14, The Gran Salon de Hacienda Sisal played host to an evening of classical piano music performed by acclaimed pianist Princess Caroline Murat.
The audience enjoyed a program of Chopin, Debussy and Liszt at this charity event for the…
Gluten-free and Vegetarian Menu now Available
In response to feedback received in recent years, the Restaurant Division has created a menu for members and guests who are vegetarians or who stick to a gluten-free diet.
The new menu is now available in all the Royal restaurants. Request…
The Royal Sands & Grand Residences make Trip Advisor Top 25 Family Hotels in Mexico listing
TripAdvisor members have rated The Royal Sands and Grand Residences as two of the Travelers’ Choice Top 25 Hotels for Families in Mexico in 2016.
The Royal Sands was rated No. 23 and Grand Residences No. 25.
Earlier this year, Grand Residences…
Tell the World about your Vacation on Trip Advisor
If one of your Royal Resorts hosts made your day during a recent visit, why not mention them in a review on Trip Advisor? Share your vacation experiences with the world www.royalresorts.reviews
Improving Service
Our commitment to enhancing your vacation experience and the service you receive from employees is ongoing and we are always looking for ways to reinforce training.
Staff attend receive specialized training, attend workshops and customer service…
Rating Customer Service in Real Time, Guudjob Pilot Project at The Royal Islander
Our job is to make your vacation outstanding and to create magical vacation memories and sometimes there is a member of staff that goes above and beyond to exceed your expectations. Of course you can always mention him/her in a Trip Advisor…
