,

Rating Customer Service in Real Time, Guudjob Pilot Project at The Royal Islander

Our job is to make your vacation outstanding and to create magical vacation memories and sometimes there is a member of staff that goes above and beyond to exceed your expectations. Of course you can always mention him/her in a Trip Advisor…
,

Send your Friends and Family an Exclusive Offer

We want to welcome new members like you to Royal Resorts and we have an exclusive Friends and Family vacation offer that you can send to your friends and family so that they can discover the magic of a Royal Resorts vacation for themselves at…
,

The Royal Family

The feeling of belonging to one big family, the Royal Family, is one of the things many members say that they love most about their home away from home. You have had many unforgettable vacation moments here with family over the years and have…
,

José Hernández, Guest Services Manager, The Royal Sands

Originally from Acapulco, José Hernández is the Resort Operations Guest Service Manager at The Royal Sands. He moved to Cancún 27 years ago and this year he reaches the important career milestone of 17 years at Royal Resorts. José began…
,

Pay your Club Service Fee with Rewards

Royal Resorts Rewards gives our members another way to pay their Club Service Fee. The Rewards you earn through your participation in the Friends and Family Referral program or for dining, purchases at the resort stores, spa and gym services…
,

Earn Royal Resorts Rewards for Referrals

Every time one of your referrals books the Friends and Family vacation offer you sent them or joins the Royal Resorts family by purchasing a membership you earn Royal Resorts Rewards. That’s 5,000 Rewards if your referral books the package…
,

Automated Ticket Machines at Tulum

Purchasing your admission tickets for the archaeological site of Tulum could soon be quicker with the use of automated ticket machines, now being installed outside the entrance.
,

Merida to be Cultural Capital of the Americas 2017

Arts, music, museums, universities, culture is flourishing in Merida, the historic capital of the Yucatan and its charms will be shown to the wider world in 2017 as it takes its place as the Cultural Capital of the Americas. There is always…
,

Two new Museums for Chetumal in 2016

If you have plans to rent a car and go off the beaten track on your next trip, how about exploring southern Quintana Roo. Visit cities of the ancient Maya deep in the jungle, Bacalar, the Lagoon of Seven Colors, beaches and reefs of the Costa…
,

New Museum opens in Cancun

It may sound a somewhat unlikely addition to the city’s many attractions, but Cancun now has a Wax Museum. Located in La Isla Shopping Village, the new museum has 23 exhibits showcasing more than 100 figures from the past and the present day.…