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Using a Drone at Royal Resorts

Flying a remotely controlled aircraft or drone is an increasingly popular activity and if you are thinking of bringing one with you on vacation, please take note of the new policy now in effect at Royal Resorts. We want all our members and guests…
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Rate Customer Service during your Vacation at The Royal Islander using Guudjob

Has an employee at The Royal Islander made your day with service that exceeded your expectations? Participate in a pilot project at the resort and let the world know by posting a review in real time using Guudjob. Guudjob is an app you can…
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Host of the Month at The Royal Haciendas

Congratulations to Naomy Perera in Reception for being the Host of the Month at The Royal Haciendas in April. Naomy earned this recognition for outstanding service and the number of Trip Advisor mentions she received from the members and guests…
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Tell the World about your Vacation on Trip Advisor

If one of your Royal Resorts hosts made your day during a recent visit, why not mention them in a review on Trip Advisor? Share your vacation experiences with the world www.royalresorts.reviews
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100% Success in the Annual Distintivo H Certification for Kitchen Hygiene

All the Royal Resorts restaurants in Cancun and the Riviera Maya and Grand Residences passed their annual Distintivo H inspection with flying colors. Awarded by the Mexico Tourism Board, the certification is for excellence in food storage, preparation…
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New Beverages Menu available at The Royal Roast Coffee Shop

Call in at the Royal Roast Coffee Corner in The Royal Market at The Royal Sands for a coffee or cold drink. You’ll find that there is a brand new expanded beverages menu with even more of your Starbucks® favorites to enjoy. Pair your coffee,…
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Smoke BBQ at Cayo Largo

Traveling to Cancun soon? Don’t miss the new home-style smoke BBQ at Cayo Largo in The Royal Islander. Every Monday starting at 12 noon, you’ll be able to tuck into ribs, brisket, chicken and tender pork cooked to a traditional St. Louis…
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Plan payments during the year with the new Easy CSF service

Interval Servicing Co. (ISCO) has a new online escrow service for Royal Resorts members called Easy CSF that will enable you to make deposits towards your annual Club Service Fee. Using the new Escrow Service will help you plan your payments…
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Ask your Concierge

At Royal Resorts you have your own Concierge, who is on call to help you with restaurant, golf and tour reservations, activity and sightseeing information during your stay. It is the job of our Concierges to take care of everything so that you…
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Royal Resorts Foundation Lunch for the Elderly at Hacienda Sisal

The Royal Resorts Foundation helps host a monthly get-together for senior citizens in one of the parishes in Cancun. It provides lunch and volunteers from the resorts help serve the guests, spending time with them and making sure that they all…